❓ Frequently Asked Questions

All your questions answered at apk44

From opening an account to withdrawing funds — find complete answers to the most common questions from Bangladesh players right here.

Account
Deposits and Withdrawals
Games
Bonuses
Security
apk44 is a popular online gaming platform in Bangladesh offering cricket betting, live casino, slots, fishing games, and much more. Whether you are a new player or experienced, we have answered the questions you are likely to have on this page in plain English. You will find full details below on transactions via bKash, Nagad, or Rocket, bonus terms and conditions, game rules, and security. If your question is not listed, contact our 24/7 live chat support.
Group 01

Account and Registration

Account Questions

To register at apk44, you need an active mobile number and a password. The registration process is straightforward and can be completed in just a few minutes. Provide accurate information when creating your account, as verification may be required later when making withdrawals. Only one account can be created per person.

You must be at least 21 years old to play at apk44. By creating an account, you confirm that you meet this age requirement. This platform is strictly prohibited for minors and is part of our responsible gaming policy.

Yes, apk44 is fully mobile-friendly. The site works easily from the browser of any Android or iOS smartphone. Most players in Bangladesh play games and make transactions on mobile, so the entire interface is optimized for smaller screens.

If you forget your password, use the "Forgot Password?" option on the apk44 Login page. A verification code will be sent to your registered mobile number. Use it to set a new password. If you have any trouble, contact 24/7 live chat support.

No, only one account can be created per mobile number. Creating multiple accounts is a violation of apk44's terms and conditions and risks account suspension. This rule is strictly enforced to ensure fair play.
Group 02

Deposits and Withdrawals

Transaction Questions

Deposits from bKash to apk44 are generally instant — in most cases, the balance is added to your account within a few seconds to a few minutes. There may be a slight delay during periods of high network traffic, but it typically takes no more than a few minutes.

The minimum deposit amount at apk44 is ৳100, which applies to all payment methods — bKash, Nagad, and Rocket. This low limit allows new players to get started with a small amount and try out the platform.

Yes, you can easily withdraw money from apk44 using Nagad. After submitting a withdrawal request, funds generally arrive at your Nagad number within 15 minutes to 2 hours. The minimum withdrawal amount is ৳500. Transactions must be made to the number registered on your account.

Withdrawal requests from apk44 generally take 15 minutes to 2 hours to process. If your account is verified and no additional review is required, requests are approved quickly. This timeframe applies during nights and holidays as well.

apk44 generally does not charge any additional fees on deposits or withdrawals. However, payment providers such as bKash, Nagad, or Rocket may apply a small charge of their own, depending on the service. Check the applicable charges in your mobile banking app before making a transaction.

To deposit using Rocket (Dutch-Bangla Mobile Banking), go to the cashier section of apk44 and select Rocket under the "Deposit" option. Send money to the designated number and confirm with the transaction ID. The minimum deposit amount is ৳100 and the process takes a few minutes to complete.
Group 03

Games and How to Play

Game Questions

To bet on cricket matches including the Bangladesh Premier League (BPL), log in first and go to the cricket betting section. You can bet both before the match starts and live during the match. Choose your preferred event and odds, enter your bet amount, and confirm. If you win, the winnings are automatically added to your balance.

RTP (Return to Player) is the theoretical percentage of total bets placed in a slot game that is returned to players over the long term. For example, a game with a higher RTP returns comparatively more money over the long run. However, RTP does not guarantee short-term results — each spin is independent and random.

In apk44's live casino section, you can play Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and many more games with real dealers. Games from top providers such as Evolution Gaming and Ezugi are available and streamed live. Many tables with Bengali-speaking dealers are available.

All slots and table games at apk44 are sourced from certified game providers that use Random Number Generator (RNG) technology. This technology ensures that every result is completely random and not predetermined. The platform is committed to fair play and keeps all data secure with SSL encryption.

Aviator is a crash-style game by Spribe. A plane takes off and a multiplier keeps increasing. You need to "Cash Out" before the plane crashes. If you cash out in time, you receive your bet multiplied by the multiplier at that moment. It is fast-paced and exciting — but set your bets carefully.

Yes, live betting is available at apk44 for major cricket events including IPL, T20 World Cup, and ICC tournaments. Odds change with ball-by-ball updates during the match. Live betting makes the experience more engaging. Visit the cricket page for more details.
Group 04

Bonuses and Promotions

Bonus Questions

New members at apk44 receive a 150% bonus on their first deposit, up to ৳15,000. This means if you deposit ৳1,000, your account will have a total balance of ৳2,500. To get this bonus, create an account, make your first deposit, and the bonus will be added automatically.

A wagering requirement means you must bet the bonus amount a specified number of times before you can withdraw it. The wagering requirement for apk44's welcome bonus is 10x. This means if you receive a ৳500 bonus, you need to place a total of ৳5,000 in bets before it becomes withdrawable. The requirement can be met across various games.

apk44's VIP program has 5 levels — Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback increases at each level: Bronze 0.2%, Silver 0.4%, Gold 0.6%, Platinum 0.8%, and Diamond up to 1.0% weekly cashback. Play regularly to move up to higher levels.

In addition to the welcome bonus, apk44 regularly offers reload bonuses, cashback offers, tournament prizes, and promotions for special occasions such as Eid and Pohela Boishakh. VIP members receive exclusive offers. Check the promotions page regularly for the latest offers.

No, bonuses cannot be withdrawn directly. The wagering requirement must be met first before bonus funds become withdrawable. For apk44's welcome bonus, this is 10x. After the requirement is fulfilled, winnings from the bonus can be withdrawn just like regular funds.
Group 05

Security and Responsible Gaming

Security Questions

Yes, apk44 uses SSL encryption technology to keep all your personal and financial information secure. Your data is not shared with any third parties on our servers. All information is collected and stored in accordance with our privacy policy.

Yes, if you want to take a break, you can request self-exclusion or a temporary account closure. This feature is part of our responsible gaming policy. Contact us via live chat support or email and our team will assist you.

apk44 believes gaming is for entertainment — not addiction. We have tools like deposit limits, session time limits, and self-exclusion. For more details, visit our Responsible Gaming page. For any issues, chat with us in Bengali via 24/7 live chat.

apk44's customer support is available 24 hours, 7 days in Bengali via live chat. You can start a live chat from any page on the site. You can also contact us by email at [email protected].

If you notice any suspicious activity, change your password immediately and notify us via live chat or email. apk44 reviews the account promptly and takes the necessary action. Use a strong password and never share your login details with anyone to stay safe.

Still have questions?

Our Bengali-speaking support team is ready to serve you day and night.

Contact

Get in Touch with Support

Live Chat

Instant support in Bengali, 24/7. Start a chat from any page on the site.

Email Support

For detailed questions, email us:
[email protected]

Terms & Conditions

To learn the detailed rules, visit the Terms & Conditions page.